AI Guidance and Coaching Disclaimer
Please read carefully. The AI-assisted features on the Total Veteran Platform are educational and developmental tools. They do not constitute medical, psychological, psychiatric, or emergency support of any kind.
What Our AI Features Are
Total Veteran incorporates artificial intelligence to support your transition journey. AI-assisted features on the Platform may include:
- Personalised reflective questions and journaling prompts
- Coaching-style guidance based on your assessment scores and stated goals
- Habit and wellbeing tracking feedback and suggestions
- Conversational AI tools designed to support self-reflection and personal development
- Content recommendations based on your profile and activity
These tools are grounded in coaching frameworks, positive psychology, and the Total Veteran transition model. They are designed to support structured self-reflection - not to replace professional support.
What Our AI Features Are Not
The AI features on this Platform do not constitute and must not be relied upon as:
- Medical advice or diagnosis of any kind
- Psychological assessment or clinical evaluation
- Psychiatric treatment or mental health therapy
- Crisis intervention or emergency mental health support
- A substitute for consultation with a qualified doctor, therapist, psychologist, or psychiatrist
- A definitive assessment of your mental health, wellbeing, or fitness for any purpose
Limitations of AI-Generated Content
Artificial intelligence, however sophisticated, has inherent limitations that you should be aware of:
- Accuracy: AI-generated responses may contain errors, be incomplete, or fail to reflect the nuances of your specific circumstances
- Context: AI tools process the information you provide but cannot access your full personal history, relationships, or clinical background
- Currency: AI models are trained on data up to a certain date and may not reflect the most recent research, guidelines, or best practices
- Consistency: Responses may vary between sessions even when similar questions are asked
- Bias: AI systems may reflect biases present in their training data; we work to mitigate this but cannot guarantee that outputs are free from bias
You should exercise your own judgment when applying any AI-generated suggestion to your life. If anything produced by our AI tools causes you concern or distress, please stop using that feature and seek support from a qualified human professional.
Wellness Scoring and Assessments
Our Platform includes assessment tools and wellness scoring features. These scores are:
- Educational and developmental indicators, not clinical assessments
- Based on self-reported data and designed to support self-reflection
- Not validated diagnostic instruments and should not be used for clinical decision-making
- Not suitable evidence for medical, insurance, employment, or legal purposes
Scores may change over time and in response to how you answer questions. They reflect your self-reported experience at a moment in time, not a fixed or authoritative measure of your wellbeing.
Human Coaching vs AI Guidance
Where you work with a human Total Veteran coach, that coaching relationship is distinct from AI-assisted features. Human coaching operates within agreed professional frameworks and is conducted by practitioners with relevant training and experience.
AI guidance tools supplement but do not replace the human coaching relationship. In the event of any conflict between AI-generated suggestions and guidance from your human coach, you should rely on your coach's professional judgment.
If You Are in Crisis
If you are experiencing a mental health crisis, having thoughts of suicide or self-harm, or are in immediate danger, please contact emergency services or a crisis support line immediately. The Total Veteran Platform cannot provide crisis support.
- UK: Emergency services 999 | Samaritans 116 123 | Veterans' Gateway 0808 802 1212
- US: Emergency services 911 | Veterans Crisis Line: Dial 988, press 1 | Crisis Text Line: text HOME to 741741
- International: Visit findahelpline.com for crisis resources in your country
Limitation of Liability
Total Veteran Ltd shall not be liable for any loss, harm, or damage of any kind arising from your reliance on AI-generated content, wellness scores, or coaching recommendations provided through the Platform. This includes but is not limited to psychological harm, emotional distress, decisions made in reliance on AI outputs, or outcomes from any course of action suggested by AI features.
This limitation applies to the maximum extent permitted by applicable law. Nothing in this disclaimer limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
Contact
If you have questions about AI features or this disclaimer, please contact us at support@totalveteran.com.